Terms & Conditions
The Company operates as a business-to-business (B2B) supplier. All information on this website is intended for use by business customers and not by consumers. By placing an order, the Customer confirms that they wish to purchase the Supplies for business purposes and not as a consumer.
Prices and Payments
Prices for goods will be provided to the buyer after submitting and confirming the inquiry. Payments can be made in euros, pounds sterling, US dollars via bank transfer, recognised credit or debit cards, or any other method agreed upon with the Seller.
Returns
If any goods are or become defective due to the use of faulty materials or poor workmanship or manufacture within a reasonable period from the date of dispatch, we will repair or replace them at the Company's discretion. This is conditional upon the goods being returned in good condition with a copy of the receipt or other proof of purchase. The return is also subject to the goods not having defects caused by failure to comply with usage instructions, storage, installation, commissioning, use, or maintenance of the goods, or if alterations or repairs are made without our written consent. The Customer is responsible for the cost of carriage and insurance when returning the goods. Goods should be returned to:
MT-Power Electronics Limited
Office 4C
5 Manchester Square
London, W1U 3PD
UK
Goods not in the catalogue or non-stock items may not be returned under these conditions. If returned goods are found to be in full working order and not defective, they will be returned to the Customer, and an administration fee of 15% of the goods' price, along with the cost of carriage, will be charged.
Delivery
We deliver products worldwide using both ground and air freight shipping. The cost of delivery depends on the weight and dimensions of the goods, and is calculated on the basis of the logistic company tariff. The shipment period for stock goods is within 7-10 working days.
PLEASE CONSULT WITH THE RESPONSIBLE MANAGER CONCERNING YOUR TERMS AND CONDITIONS OF DELIVERY!
Warranty/Guarantee
We provide a 24-month warranty on all products of our own production. For all other goods, the warranty or guarantee provided by the manufacturer will be transferred to you.
Personal Data Processing Policy
MT-Power Electronics processes personal data as the controller in compliance with:
- The UK Data Protection Act 2018
- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR)
Purpose of Data Processing:
- Responding to inquiries submitted via the contact form
- Marketing purposes
Your Rights:
- Right to access information
- Right to rectify data
- Right to restrict processing
- Right to erase data
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with the supervisory authority